Tracfone And Straight Talk Are Not Entirely Sure Why They Canceled My Account The Consumerist (blog)
Dear Straight Talk,Until today, I was a vocal proponent of your service. "Such a deal!" I would exclaim to all suffering under the weight of ridiculously long and expensive contracts for mobile phone services. Having been a user of your "All You Need" service plan beginning in January of this year, I had found no reason to give it anything but the most glowing of reviews. "Finally!" I said, "A reasonably priced, pre-paid service that doesn't nickel and dime me at every turn!"
I was truly satisfied. Alas, that satisfaction was seriously assaulted today, damaged perhaps irreparably.
What happened was this: this afternoon, I attempted to make a phone call. A perfectly reasonable request of a mobile phone, I would say. After listening to the usual mechanized assertion that the time available for this call was sixteen hours and twenty nine minutes, something strange happened. Rather than connecting my call as expected, I received a Verizon Wireless service error message indicating that the successful completion of my call was a ridiculous thing to expect from my phone. Sixteen-plus hours of service time be damned! Such a request is clearly an impossibility for some esoteric reasons that, to me at least, continues to remain infuriatingly unknown. But more on that later.